rummygold
rummygold
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This app is available for your device
rummygold
This app is available for your device
Contact
+91 6952290454
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummygold?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and straightforward way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for the send OTP request to complete. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support team via email to facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any compatibility problems. This will allow you to log in and play the updated app without any issues.
Q1: What is the minimum withdrawal amount in the rummygold?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only available for money earned from gaming, and not for bonus amounts. This means users can withdraw their genuine earnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI information, and all bank details. Completing these steps is necessary for a smooth and secure experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payments may be delayed, requiring a wait of up to 24 hours in some cases. This delay can occur occasionally, disrupting the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. You can withdraw the winnings earned from playing games using the bonus amount. The bonus itself is non-withdrawable and can only be used within the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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